Thank you for your patience as we continue work on our website
Hero transit
Always There When You Need a HERO
Your Family's Trusted Partner for Non-Emergency Medical Transportation.
non-emergency medical transportation services
Providing NEMT Services in Southern California
Hero Transit is a family owned and operated company operating out of southern California. We currently serve most of Riverside and San Bernardino counties. Our goal for the future is to expand and service all of California.
Transportation Services by Hero Transit
Who Benefits from Non-Emergency Medical Transportation?
Why Choose Hero Transit Over a Taxi, or a rideshare service?
Why Choose Hero Transit Over a Taxi, or a rideshare service?
Non-Emergency Medical Transportation (NEMT) is for anyone needing reliable and specialized transport to medical appointments, but who doesn't require an ambulance. This includes:
- Seniors: Who may have mobility challenges or no longer drive.
- Individuals with Disabilities: Requiring wheelchair, gurney, or other specialized assistance.
- Patients Recovering from Surgery or Illness: Who may be weak, on medication, or unable to drive.
- Those with Chronic Conditions: Needing regular, dependable rides for ongoing treatments like dialysis or therapy.
- Anyone Lacking Personal Transportation: Or whose family/friends are unavailable.
- Post-Operative Patients: Who are cleared for discharge but are not yet able to drive or safely use standard transportation due to pain, medication, or recovery.
- Patients Requiring Medical Monitoring (Non-Emergency): Such as those needing oxygen or specific positioning that a standard vehicle cannot accommodate.
- Individuals Attending Behavioral Health Appointments: Who may benefit from a consistent and understanding transport service.
Why Choose Hero Transit Over a Taxi, or a rideshare service?
Why Choose Hero Transit Over a Taxi, or a rideshare service?
Why Choose Hero Transit Over a Taxi, or a rideshare service?
While taxis and rideshare apps offer convenience for everyday travel, they are not equipped for the unique demands of medical transportation. Hero Transit offers:
- Specialized Vehicles: Our fleet includes vehicles specifically designed for wheelchairs and gurneys, with ramps/lifts and securement systems. Standard rideshares use personal cars, which are rarely equipped for such needs.
- Trained & Vetted Drivers: Our professional drivers are not just chauffeurs; they are trained in patient assistance, first aid, and CPR, ensuring safe transfers and support throughout the journey. Rideshare drivers typically lack this specialized training.
- Reliability & Punctuality: Medical appointments are critical. We prioritize on-time arrivals and departures, understanding the importance of your schedule. Rideshares can have unpredictable availability and surge pricing.
- Door-to-Door Assistance: Our service goes beyond curb-to-curb. We provide assistance from your door to the vehicle and into the facility, offering the helping hand you or your loved one might need. Rideshare drivers are generally not expected or trained to offer this level of assistance.
- Peace of Mind: With Hero Transit, you have the assurance that every aspect of your medical transport is handled with professionalism, compassion, and the highest safety standards. Your health and comfort are our absolute priority.